Last Updated

31 August 2020

Preamble

Totally Optimized Projects Limited ABN 33 601 887 003 (hereafter referred to as "TOP") respects the privacy concerns of the users of its websites, www.totallyoptimizedprojects.com , www.top-centers-of-expertise.com, and the services provided therein (the “Site”).

TOP thus provides this Privacy Policy statement to explain what information is gathered during a visit to the Site and how such information may be used.

Please review the Terms of Use which also govern the use of this Site.

Use of Information

As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of TOP's Site.

Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience. This information is used by TOP to provide general statistics regarding use of the Site. For these purposes, we do link this automatically-collected data to any personal information that you provide with consent.

The Site’s various mailing lists, downloads, special offers, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your country, and personal preference information such as your preferred software and interests.

Information submitted at the time of submission will be used by TOP only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. TOP may also share such information with our business partners to further those interests.

Personal identifiable information is never sold or leased to any third parties - ever.

With your permission, we may use your contact information to send you information about TOP and its products. You may always opt-out of receiving future mailings as described below. TOP does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement, except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

TOP may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with TOP's rights or property, other users of the Site, or anyone else that could be harmed by such activities.

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created

Children Age 16 and Under

TOP recognizes the special obligation to protect personally identifiable information obtained from children age 16 and under. AS SUCH, IF YOU ARE 16 YEARS OLD OR YOUNGER, TOP REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO TOP. If TOP discovers that a child age 16 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.

Use of Cookies

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record-keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Our Site is hosted by Hubspot and their cookie usage is described here: Hubspot Cookies

Neither TOP nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

Links to External Sites

TOP is not responsible for the content or practices of third-party websites that may be linked inwards to the Site. TOP is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

Personal Comments

Users of the Site are solely responsible for comments they post on the Site. Users should be aware that when they voluntarily disclose personal information (e.g., username, e-mail address, phone number), that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.

Opt-In/Opt-Out

The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications.

In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from TOP which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at support@totallyoptimizedprojects.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

Security

Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, TOP cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to TOP, you accept that you do so at your own risk.

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

Your Acceptance

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

By using the Site, you accept the policies and restrictions set forth in TOP’s Privacy Policy and Terms of Use. If you do not agree with this, please do not use the Site. TOP’s Privacy Policy and Terms of Use may be revised from time to time. You are bound by any such revisions and you should therefore periodically review these pages.

Access and Control of your Personal Data

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Contact Information for Complaints or Concerns

If you are a visitor located in the European Economic Area (“EEA”), TOP is the data controller of your personal information.

If you have any complaints or concerns about TOP or about this Privacy Policy, please contact:

Information provided by you via general e-mail inquiries to TOP such as your e-mail address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.