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Technical Delivery Management

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TOP™’s Technical Delivery Management
is focused on ensuring all technical activity directly, visibly and measurably enables, supports and delivers outputs that are fully in alignment with your agreed business requirements and outcomes.

Technical delivery management requires active business leadership and control. Too often technical projects stray away from their original intent one-degree at a time. Technical staff make decisions, design choices or component selections that can (unintentionally) reduce, undermine or even destroy the business intent of the project. The consequential results can be quite disastrous. Hence the need for some level of business value management in the realm of technical delivery.

TOP™’s Technical Delivery Management is focused on ensuring all technical activity directly, visibly and measurably enables, supports and delivers outputs that are fully in alignment with your agreed business requirements and outcomes.

It enables you to make sure that what is delivered is what you want and need to achieve your desired business outcomes and results. This is not exactly ‘rocket science’ but is rarely done well, if at all.


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Technical delivery is a change process as some new technical solution is devised, designed, developed and delivered. However, the delivery of the technical solution is NOT why the project exists. Your project, and therefore you technical solution, exists to deliver the business outcomes and benefits. It is too late to wait until ‘user testing’ to determine if everything is on track; technical delivery management is an end-to-end process and must be managed throughout the project. 

Technologists - specialists, engineers, systems folk - necessarily, work in a different world of technical opportunities and constraints. Your requirements can, therefore, be ‘lost in translation’. When this happens you either don’t get the results you need or there is the need for substantial rework (or both).

To avoid this our TOP™ approach focuses on 

  • ensuring you know what you want from the technical stream
  • selecting the optimum solution from a business, technical and total cost of ownership perspective
  • avoiding unnecessary technical embellishments, deviations or shortfalls
  • ensuring clear understanding and adherence to the agreed specifications
  • validating the quality of the outputs as they occur and their ability to enable your ongoing business success.

TOP™’s technical delivery management ensures your technical stream does not disappear into the technical void and then reappear some time later with a ‘take it or leave it’ solution. It ensures you can set the direction and guiding principles, and then track and monitor what is happening - weekly if necessary.

NB This TOPology is NOT a ‘how to deliver technical solutions’ approach but a ‘how to direct and manage the technical delivery stream to ensure you get the results you want’ from a business/project management point of view.