With Totally Optimized Projects (TOP™) ‘change delivery management’ becomes your core project delivery process. ‘Training and communications’, so often the extent of ‘change management’ is only a sub-set of the overall approach. Even the people-process-technology elements are a subset of the complete change delivery management process.

Change is not ‘HR’ or ‘a people thing’—it is a process, policy, procedure, structure, systems, culture, technology, reporting, measurement, reward system ‘thing’. It is about doing whatever it takes to move your organization from where it is today to the new agreed end states and realize the associated benefits and value.

TOP™’s Change Delivery Management TOPology is designed to generate a momentum FOR change (rather than manage resistance to change). It achieves this by equipping your staff to

• define their desired end states (outcomes)
• identify and ‘own’ the required changes
• plan the delivery of these changes
• track and manage the delivered changes
• cumulatively and measurably achieve the resultant outcomes and benefits - simply and easily.

The quality of your change process is critical to your project success. How much change you can do is determined by how well you do change - and our worldwide research found that ‘change management’ is currently the worst performed area of project delivery. So we went back to basics to fix it.

Our resultant change process is simple so that everyday staff with no previous change experience can successfully plan and deliver change. Your staff’s active involvement eliminates resistance to change. Resistance to change is created not inevitable - if you approach change the TOP™ way, you can deliver more change, faster.

WIth TOP™ ‘change’ moves from being the ‘neglected child of projects’ to its core focus. Quite a transformation.